Difference between mass marketing and relationship articles

Targeted Marketing versus Mass Marketing

difference between mass marketing and relationship articles

Mass marketing is general advertising to a wide, non-segmented group of consumers, such as TV, Radio. The advertiser uses one message for. The marketing strategy you choose must take into account two general factors -- your advertising budget and your target demographic. Two common big-budget strategies are mass marketing and differentiated marketing. Differentiated marketing remedies this problem by targeting various. Distinguish between targeted marketing and mass marketing and explain what led You can think of mass marketing as a shotgun approach: you blast out as many . , dayline.info?ident= ( accessed will then be entered into a customer relationship management (CRM ) system.

With a few clicks on their keyboards, clients can access a world of information that influences their purchase decisions, making the client relationship more important than ever.

What is the difference between Mass Marketing and Segment Marketing?

While the Internet has reduced face time with clients, it has provided more and different avenues to develop relationships with current and prospective clients. Some product companies never had direct relationships with their customers before the proliferation of the Internet and social media. The stores that carried their products exclusively built and maintained the client relationships.

difference between mass marketing and relationship articles

Now, manufacturers are reaching their customers more directly, branding and building relationships through interactive and educational features on their websites, blog articles and posts on their Facebook pages. Retaining Customers When your business is moving product, it may be tempting to put all resources into marketing tactics that bring immediate results.

The great product idea you had?

difference between mass marketing and relationship articles

You can locate potential customers by looking at blog sites and discussion forums on the Web. Do you have a blog? Your own personal experience and talking to would-be buyers is an important part of the puzzle. Go where you think would-be buyers go—restaurants, malls, gyms, subways, grocery stores, daycare centers, and offices—and ask questions to find out what they do during the day, what they talk about, what products or services do you see them using, and do they seem to be having an enjoyable experience when using those products or are they frustrated?

Healthy Choice frozen dinners were conceived as a result of questioning potential customers. Two years after the Healthy Choice line was launched, it controlled 10 percent of the frozen-dinner market by concentrating on the health conscious segment Birchall, Once you decide on a particular salon, you have to find it and explain to the new hairdresser how you want your hair cut and hope he or she gets it right.

You also have to figure out what type of credit cards the new salon will accept and whether tips can be put on your credit card. InBackroads, a California company focused on adventure-based travel increased its revenues by creating a personalized marketing campaign for people who had done business with them in the past.

Relationship Marketing vs. Transactional Marketing

In addition to studying their buying patterns, firms also try to get a better understanding of their customers by surveying them or hiring marketing research firms to do so or by utilizing loyalty programs. A good source for finding marketing research companies is http: For example, if you sign up to become a frequent flier with a certain airline, the airline will likely ask you a number of questions about your likes and dislikes.

difference between mass marketing and relationship articles

This information will then be entered into a customer relationship management CRM system, and you might be e-mailed special deals based on the routes you tend to fly. British Airways goes so far as to track the magazines its most elite fliers like to read so the publications are available to them on its planes. Twitter is another way companies are keeping in touch with their customers and boosting their revenues.

Many firms, even small ones, are using Facebook to develop closer relationships with their customers. Hansen Cakes, a Beverly Hills California bakery, has about two thousand customers who visit its Facebook page. Consequently, you will want to interact with some customers more than others.

The knife cuts both ways, though. Not all firms are equal in the minds of consumers, who will choose to do business with some companies rather than others. To consumers, market segmentation means: Each campaign might require separate products, packaging, promotional literature and radio and television spots. For companies with sizable budgets, differentiated marketing allows them to compete effectively.

But small businesses might have a tough time running multiple campaigns.

Difference Between Mass Marketing and Differentiated Marketing | dayline.info

Other Options Small businesses often use niche, or concentrated, marketing to narrow the scope of their campaign to a specific demographic. For example, a campaign might promote a product specifically designed for newlyweds.

Highly concentrated campaigns are called micromarketing.

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