Siebel customer relationship management applications

Resources | Oracle India

siebel customer relationship management applications

Oracle Siebel CRM is the world's most complete customer relationship The Oracle Business Intelligence applications support more than ten different functional. The world's leading organizations use Siebel CRM to achieve their digital transformation goals. Siebel CRM is a key component of Oracle's CX product suite. This solution data sheet can be used with clients to demonstrate the strength of IBM Power Systems running Siebel CRM Applications.

To achieve more with less effort and to react quickly to changes of business requirements are not only goals, they are organizational imperatives. Each step towards higher market efficiency and agility requires a direct implementation in the basic functionalities.

Siebel Sales Applications Oracle's Siebel Sales applications maximize sales effectiveness in real time by accelerating the quote-to-cash process, aligning sales channels, increasing pipeline and win rates, and raising average transaction values.

Siebel CRM | Applications | Oracle

They deliver deep customer insight that enables businesses to dynamically present targeted product bundles, offer intelligent cross-sell and up-sell opportunities, and achieve optimal prices for products and customer segments. At the same time, employees receive the information they need to take decisive action and conduct intelligent interactions with customers.

siebel customer relationship management applications

As a result, companies see greater revenues, reduced operating costs, and higher customer loyalty. Siebel Enterprise Marketing Oracle's Siebel Enterprise Marketing is a comprehensive closed-loop solution that empowers B2B and B2C organizations across industries to achieve excellence in marketing. Tailored to the needs of business and consumer marketers across more than 20 industries, the Siebel Enterprise Marketing Suite delivers actionable insight to all members of the marketing organization.

Siebel Contact Center and Service Oracle's Siebel Contact Center and Service product family helps businesses deliver quicker, better, and more-efficient customer service. Whether a company needs hosted, mobile, or on-premise solutions, these applications provide optimal resource deployment, speedy issue resolution, one-and-done request handling, and powerful tracking and analytics capabilities.

Siebel Systems

With innovative tools and features, cloud-based CRM solutions give companies exactly what they need in order to be successful and remain successful. Creating Connectivity Many businesses have begun adopting cloud solutions within their enterprise. These solutions need to seamlessly communicate with all other applications, services, and systems within the enterprise and in the cloud - and can only do so through integration.

Organizations have created connectivity through custom code. This calls upon experienced developers to create custom point-to-point integrations between applications and services within the enterprise. As many companies have implemented cloud-based and SaaS applications, integration throughout the IT ecosystem is crucial, and with an on-premises CRM system, integration becomes even more complex.

The greater the number of applications, systems, and services requiring connectivity, the more complicated the point-to-point integrations become, leaving the ecosystem vulnerable to errors upon even the slightest modifications.

siebel customer relationship management applications

MuleSoft helps organizations overcome the challenges of integration and helps keep them connected. Many organizations have large amounts information residing in Siebel CRM systems and leaving all of that information behind is not an option; nor is ripping and replacing the entire enterprise system. MuleSoft offers a number of solutions to help businesses stay connected and easily progress towards the cloud.

Within Anypoint Platform, MuleSoft provides a complete suite of solutions to tackle the challenges of moving from on-premises to the cloud.

IBM Techdocs Download: IBM Power Systems for Oracle’s Siebel Customer Relationship Management (CRM)

A cloud integration platform as a service iPaaS that establishes connectivity between on-premises and SaaS applications.

This allows organizations to not only share information among various applications and services, it lets businesses maintain their existing on-premises Siebel system. Organizations can utilize CloudHub and Anypoint Connectors to enable Siebel integration with cloud CRM solutions, social media platforms, billing systems, HR applications, and more without having to implement complex custom code.

The data loading solution offers easy-to-use capabilities for importing, exporting, and deleting data from Salesforce.